Title:  G12B Sr. Officer Quality Assurance

Job Title:

Senior Officer – Quality Assurance

Business Unit:

Global Quality And Compliance

Job Grade

G12B

Location :

Panoli

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

Key responsibilities:

•  To adhere to company’s quality, safety and ethical policies and ensure compliance to the same.
• To ensure quality systems are maintained in compliance with the quality standards and the SOPs on the QMS tools are followed during execution and review.
• To review, assess and appraise product quality and safety issues, alert actions and track the execution.
• To receive and log the Product complaints with required details in Trackwise /applicable system.
• To categorize the complaint and prioritize the complaint investigation with the potential risks associated with the SISPQ of the product.
• To coordinate with the complainant/agency for the complaint samples, additional information required for the investigation.
• To handle the complaint samples till the investigation is complete or retain the same for training purpose.
• To participate in the investigation, document review and respond to the complainant.
• To recommend for the product recall wherever applicable.
• To prepare the trend of complaints and compare with the historical data and inform QA Head/Quality Head for any emerging trends
• To review the complaint investigation, ensure closure, notification to the complainant and ensure the implementation of the CAPA with its effectiveness.
• To participate in the product recall investigation and ensure implementation as well as effectiveness check of the proposed CAPA.
• To log the returned Goods received at site and keep track until closer.
• To inspect and propose action plan for handling the returned Goods.
• To inform QA Head/Quality Head for any atypical observations found during verification of returned goods.
• To perform any investigation associated with the returned goods and review the associated documents.
• To ensure that the documents and reconciliation of returned goods are maintained. To track and monitor closer of product complaint and returned goods within timeline.
• To log the Deviation in Trackwise/applicable systems.
• To request further information required for the review of the deviation from the respective stakeholders.

Travel Estimate

Job Requirements

Educational Qualification

M.Sc / B.Pharm / M.Pharm

Experience

Tenure:  4 to 7 Years  

Your Success Matters to Us 

At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together!

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job.  Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).