Senior Manager - Gross to Net (GTN)

Job Title:

Senior Manager -Gross to Net (GTN)

Business Unit:

Global Finance and Accounts

Job Grade

Location:

Sun House (Mumbai)

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

Key responsibilities:

• Leading the GTN CoE team - responsible for managing customer claims related to Chargebacks, Rebates, Shelf-stock, Pricing, FTS, Sales Returns, Medicaid and other types of deductions  
• Partner with US business teams to secure maximum recoveries / paybacks from customers
• Driving and enhancing the process by identifying improvement opportunities, creating customer practices, process documents etc. 
• Anchor Digitalisation projects across GTN processes through various tool and techniques like RPA, Al, Vistex etc.
• Ensure customer claims and credits are processed with accuracy and within timelines by the team.
• Review the claim validation workings and provide approvals as per the policy
• Chargebacks, Rebates & Medicaid - Review errors, non-routine claims from the customer / states and provide resolution to maximize the value. 
• Sales Returns - Identifying improvement opportunities for reducing Sales Returns credits through analytics and providing business insights 
• Receivables management - Ensuring no unexplained overdue receivables for more than 30 days. Additionally, ensuring continuous improvement in DSO
•  
• AR Deductions and Dispute management:
  • Review & monitor team activities related to AR Deductions and dispute management, ensure disputes are raised by shared service team on a timely and accurate manner
  • Provide necessary guidance to team on the disputes pending with customers
  • Identify/Arrest revenue leakage areas, look for possibilities of recovery & ensuring process correction, wherever possible, there by securing paybacks for the organization
  • Align & influence internal stake holders, customers and states to successfully secure paybacks

• Team Productivity improvement:
  • Motivating & keeping the team members engaged by providing a platform for self-development, job rotation & training programs
  • Identify training needs, guide & mentor the team members. 
  • Ensuring all the digital and learning capabilities are improved

Travel Estimate

Job Requirements

Educational Qualification

CA/CMA (or) MBA/CA Inter

Experience

Tenure:  7 to 15 years of experience

Your Success Matters to Us

At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together!

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job.  Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).