Security Operations Manager

Job Title:

Network Security Operations Manager

Job Grade (refer to JE)

G9B

Function:

Information Technology

Sub-function:

IT Infrastructure / Security

Manager’s Job Label:

Network and Security Operation Lead (SNOC Lead)

Skip Level Manager’s Label:

Global Head – DC/SNOC

Function Head Title:

GM

Location:

Mumbai

Areas Of Responsibility

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

Job Summary:

We are looking for a highly capable Network Security Operations Manager to lead, manage, and enhance the organization’s network security infrastructure and operations. This role will be responsible for managing key security technologies such as firewalls, proxies, VPNs, NAC, DNS security, WAF, EDR & Data Security and ensuring operational governance and compliance. The ideal candidate should have hands-on experience managing large-scale network security operations and coordinating with cross-functional and incident response teams.

Responsibilities:

Security Operations Management

• Lead day-to-day operations of all network security tools and platforms, including:
• Firewalls (NGFW – Palo Alto, Fortinet, Cisco)- Policy governance, segmentation, and high-availability
• Web Proxy & Cloud Proxy (e.g., Zscaler, Netskope)- URL filtering, threat prevention, and data leak protection
• VPN (IPSec, SSL VPN, Remote Access Solutions)- Strong encryption and access control for workforce and partner
• Network Access Control (NAC)- Role-based access, posture checks, and OT/IoT security
• DNS Security & Filtering- DNS-layer protection, malicious domain filtering, and response management
• Web Application Firewall (WAF) – On-prem & Cloud-based- Protection of patient data, portals, financial apps, and APIs
• Ensure continuous monitoring, tuning, and updating of policies and signatures across platforms.
• Manage security device configurations, rule optimization, and lifecycle management.

Compliance, Audit & Governance

• Ensure adherence to security compliance requirements such as ISO 27001, NIST, GDPR, and internal IT security policies.
• Ensure full compliance with sector-specific regulations (Pharma: GxP, 21 CFR Part 11, HIPAA)
• Prepare and present periodic audit reports, incident reports, and configuration review summaries.
• Drive risk assessments and remediation plans for security operations. Maintain security documentation, SOPs, and audit trails

Team & Vendor Management

• Lead and mentor a team of network security engineers and analysts.
• Oversee vendor engagements, support contracts, SLAs, and AMC renewals for security technologies.
• Engage with audit, QA, compliance, and legal teams for incident reporting and regulatory inspections
• Coordinate with Dhaval’s team for integrated security coverage (EDR/DS, if escalation/overlap arises).

Incident Response & Troubleshooting

• Collaborate with SOC for effective investigation and response to network security incidents.
• Coordinate the response to security incidents, including detection, analysis, containment, eradication, and recovery.
• Lead root cause analysis and containment for network-based threats (e.g., suspicious VPN activity, firewall rule violations).
• Manage escalations and coordinate with external vendors or OEMs for critical issues.

Projects & Improvements

• Drive security hardening and optimization projects related to network security tools.
• Lead or support security hardening, firewall rule optimization, and proxy architecture redesign projects
• Lead or contribute to technology upgrades, migration projects, mergers, acquisitions, data center shifts.
• Maintain security documentation, playbooks, and standard operating procedures.
• Prepare and validate BOM, BOQ, and risk registers for new deployments

Travel Estimate

Job Scope

Internal Interactions (within the organization)

IT functional team across globe

External Interactions (outside the organization)

Vendors and OEM’s

Geographical Scope

Global

Financial Accountability (cost/revenue with exclusive authority)

Job Requirements

Educational Qualification

Bachelor's or Master’s in Computer Science, Information Security, or related field

Specific Certification

CISSP, CISM, CCNP Security, CP, Palo Alto PCNSE, Fortinet NSE, ISO 27001 LA

Experience

10–12 years of experience in network operations, with 3–5 years in leadership or managerial role

Skill (Functional & Behavioural):

Your Success Matters to Us

At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together!