Title:  Key Account Manager- Ecommerce

Job Title:  Junior Ecommerce Key Account Manager (KAM)

Location: Mumbai

Job Description:

• Account Support: Assist in managing day-to-day relationships with key ecommerce clients, ensuring their needs are met and expectations exceeded.
• Sales Growth: Help execute strategies to boost product visibility, sales, and market share on platforms like Amazon etc.
• Data Analysis: Monitor sales performance, inventory levels, and customer reviews; generate reports to identify trends and opportunities.
• Listing Optimization: Collaborate with brand, category & digital to refine product listings (keywords, images, descriptions) for maximum conversion.
• Campaign Coordination: Support the implementation of promotional campaigns, including lightning deals, sponsored ads, and seasonal sales.
• Cross-Functional Collaboration: Work with supply chain, marketing, and customer service teams to ensure seamless operations
• Weekly Search Reviews – Drive weekly reviews with agency and category for Prohance, sharing insights and actionable for each
• Market Research: Track competitor activity and industry trends to recommend actionable insights. Lead newer portals with currently low base but with a high potential 

Qualification:

• Prior experience of working in e-commerce / online / internet retail company is mandatory
• Prior experience of working with e-commerce portals’ backend – Vendor Central, Seller Central, Vendor Hub etc.
• Excellent written and verbal communication skills – fluent in English
• 4-8 years of relevant experience