Title:  HR Operations - Technology

Position: Senior Manager - HR Operations- Technology

Job Summary

Designing and implementing HR-related technology projects in order to streamline processes, reduce costs and increase productivity. The job involves interacting with various COEs and stakeholders, understanding their requirements, converting them into technological deliverables and working with the IT team and external vendors to realize the product. Various projects involved under this job are – SuccessFactors Implementation and support, launching HR applications, supporting in upgrades in HR Tech tools, and working on various other tech projects. Analysis and reporting of organization-wide data across various parametersin order to generate businessinsights to drive decision-based data making. HR dashboard design & maintenance – Over viewing designing and maintaining the HR dashboard to give both a summarized and detailed view of manpower numbers and costs. Reporting in SF to gain insights

Areas Of Responsibility

• Project planning and management for HR technology projects in order to streamline the processes, with an emphasis on the technical components of business needs. • Gathering functionalrequirementsfrom HR & converting them into technical requirements. • Working with IT team to get new processes implemented & HR trained to use the system. • Managing the costs benefits & effective utilization in terms of vendors’ support including the contract renewal processes. • Maintains systemsto ensure continued operations and reporting efficiency, and resolves software issues. • Ensures data integrity, system security, and testing ofsystem changes. • Designs and generates queries, reports, and dashboards. • Trains stake holders and users on system utilization. • Serves as liaison between users, the IT and the third parties. • Interpret data across various parameters, analyze results and provide ongoing reports in order to generate business insights. • Present data to relevantstakeholders in order to encourage more data-driven decision making • Analyzing attrition data and deriving insights using different parameters. • Presenting trend analysis to relevant business stakeholders to aid them in better employee retention. • Other projects and responsibilities may be added at the manager’s discretion.

Job Scope

Internal Interactions (within the organization) HR COEs, IT Team, Finance Team

External Interactions(outside the organization) Technology product and service providers Geographical Scope Global

Educational Qualification - Graduation, Dip./MBA - HR Skills Understanding of technology, Analytical skills, Collaboration, Adaptability, Negotiation, Communication & Presentation Skill

Experience  10+ years of relevant experience.  Should have experience in implementing or supporting SuccessFactors modules like Recruitment, Onboarding, and Employee Central. Additional experience in other modules would be an added advantage.  Should be a People Manager