Title:  Team Leader - Plant IT

Job Classification Code

‎ JC3073

Job Classification Label

Site – IT Incharge

Job Title:

Team Leader - Plant IT

Job Grade (refer to JE)

G11A

Function:

Information Technology (FN0034)

Sub-function:

IT Business Partner (SF0084)

Manager’s Job Label:

Sr. Manager I (IT)

Skip Level Manager’s Label:

General Manager (IT)

Function Head Title:

EVP & CIO

Location:

Guwahati

No. of Direct Reports (if any)

3

Business Unit:

Global Information Technology (50083049)

Job Summary

The Job holder will be responsible for all frontend IT support – IT Infrastructure, Application support, Quality IT, Manufacturing IT, CSV, Regulatory Requirements, Audit, Procurements and Payment process for Guwahati.

Areas Of Responsibility

1. The Job holder will ensure the smooth IT operations at Guwahati plant.
2. The Job Holder will ensure IT Regulatory compliance at Guwahati plant.
3. Management of IT Infrastructure, Inventory for hardware and software.
4. Backup-restoration, Archival-Retrieval of electronic data.
5. Resolving on going Hardware /Software Problem with the support of FMS team at the site and corporate teams.
6. Management of quality informatics, Laboratory Applications such as Empower-III, Lab-X etc.
7. Management of manufacturing informatics, Data Loggers, PCLs, SCADA & DCS systems.
8. L1 support to all global application like EDMS, LMS, Track wise, SAP-HANA, LIMS, Metis (ERP).
9. Contribute for preparation of IT SOPs, CSV - Computer system qualification & validation, Maintain IT regulations & compliance, regulatory audit support.
10. To perform QMS activities such as CCRs, incidents, deviations and CAPAs. Follow-up to close all CCR/Deviation/investigation/CAPA related to all infra system in a timely manner.
11. To support Implementation of site-based projects and Global projects at the site.
12. Coordination with internal and external stakeholders for various application support and project execution.
13. Understanding of IT security policies, domain policies, malware and antivirus.
14. Procurement & payment process management.
15. People Management process for IT Team

Travel Estimate

Need Based

Job Scope

Internal Interactions (within the organization)

Plant Management, Business Users, Corporate IT Teams, Quality and CSV Teams

External Interactions (outside the organization)

Various Service providers, Vendors, Customers, Regulatory Auditors.

Geographical Scope

Directly Manage Guwahati and at the same time provide onsite / offsite support to another site whenever needed.

Financial Accountability (cost/revenue with exclusive authority)

Based on Approved Budgets for the sites – Both Opex & Capex

Job Requirements

Educational Qualification

BE/B. Tech, MCA, BCA, MSc IT, BSc. IT, Graduation + PGDCA.

Specific Certification

NA

Experience

8 – 12 Years in IT Operations, Preferably in Pharma Manufacturing.

Skill (Functional & Behavioural):

IT Infrastructure Management, CSV Support, IT regulatory requirements, Quality Informatics and Manufacturing Informatics.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job.  Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).