Title:  Technician - II (AM)

Job purpose

The Technician II, maintains component and bulk product supply to packaging lines, washes and assists with filler assembly, disassemble, set-ups and changeovers.  Operates filling lines and packaging equipment in a safe manner and maintains compliance with cGMP and SOP requirements. Will be required to perform set-up, changeover and troubleshooting of Primary and secondary packaging equipment such as, Fillers, Drum Transfer Pumps, Cartoner, Case Packer and Banders.

Duties and responsibilities

1. Technical responsibilities

• Perform mechanical setup, calibration, and adjustment of automated filling systems during product changeovers.
• Replace and maintained mechanical components including O-rings, valves, pumps, and nozzle assemblies to ensure proper equipment functionality.
• Conduct detailed mechanical trouble shooting as it pertains to container closure, folding station, and tube holders etc.
• Change embossing/coding block characters (expiration date and batch number) for labels and cartons as specified on the packaging work order (PWO).
• Changeover and set-up (and change parts as required) of secondary packaging equipment – cartoner, labeler, pester/bundler and case packer, Carton Tracker based on established change parts and parameter values.
• Assist mechanics in doing preventive and corrective maintenance tasks.
• Set-up, monitor and adjust fill weights throughout the operation ensuring minimal overfill.
• Assemble and disassemble equipment such as fillers, manifolds, tube holders and supply pumps.
• Perform filler changeovers, set-ups and troubleshooting.
• Configure and adjust process parameters through HMI interfaces for automated filling and packaging systems, including program selection, recipe management, and format changeovers to ensure accurate machine operation and product quality.
• Troubleshoot, diagnose, and repair mechanical issues in packaging and filling equipment using appropriate tools and diagnostic techniques.
• Install, align, adjust, and replace mechanical components such as pumps, valves, pistons conveyors, and dosing systems.
• Dismantle, inspect, overhaul, and reassemble machinery and equipment to maintain operational efficiency.
• Collaborate with maintenance team members to resolve complex mechanical and operational problems.
• Conduct routine inspections and mechanical assessments to identify wear, defects, and potential failures.
• Calibrate and adjust equipment settings to ensure accuracy, safety, and product quality standards.
• Support continuous improvement initiatives by identifying mechanical inefficiencies and recommending corrective actions.
• Sign off required line start-up documentation in the primary and secondary areas prior to production run.
• Assist with training of new hires.

2. Administrative responsibilities.

• Supply filling lines with components and bulk product for packaging.
• Ensure drum and lot changes are completed effectively and on-time with minimal bulk waste.
• Prepare detergent and sanitizing agents with the correct dilution factor.
• Sanitize filling rooms as per standard operating procedure.
• Perform housekeeping tasks such as washing floors, walls etc.
• Perform line clearance processes both inside filling rooms and secondary packaging area. 
• Complete G.M.P. documents right first time, for example cleaning & sanitization records, packaging batch records, non-stationary equipment logs etc.
• Wash and sanitize wetted change parts for fillers and supply pumps.
• Work with safety in mind with respect to all assigned tasks.
• Other duties as assigned. 

Qualifications

• Minimum of a high school diploma or equivalent is required.

• Minimum of two years’ experience in a manufacturing/packaging environment is required.
• Experience in pharmaceutical industry is preferred.
• Experience with general tools and equipment including filling, cartooning, pumps and motorized material handling equipment is preferred.
• Experience with packaging changeover and set-up is required.
• Able to resolve minor and advance difficulties such as starting and stopping fillers, clearing “jam–ups” is required
• Candidates are required to be able to add subtract, divide multiple, calculate average and percentages.
• Excellent command of the English language combined with strong written, comprehension and oral communication skills is required.
• Excellent interpersonal skills.
• Ability to use a computer including Microsoft, SAP and Manufacturing Execution Software (MES) is preferred
• Knowledge and understanding of cGMP’s compliance is required
• Forklift certification is preferred.
• WHMIS training preferred.

• Mechanical aptitude is a must

Working conditions

• Overtime will be required. This may be additional time during the work week and / or on weekends.
• Unless pre-arranged the position is considered to be a “rotational shift“ based on 37.5 hours per week (bi-weekly rotational is only for continental shift).
• GMP garments required to be worn within the manufacturing environment.

Physical requirements

• Ability to safely lift up to 60 lbs.

• Operate lifting devices such as drum lifters, pallet trucks and pallet wrappers.
• A significant time will be spent washing and sanitizing equipment resulting in exposure to water, cleaning agents and a high humidity environment.
• Ability to able to stand for long periods of time.   Also, bend, squat and walk throughout the day.

Direct reports

NA