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Title:  Key Account Manager, Specialty Sales (British Columbia/Alberta/Saskatchewan/Manitoba)

Date:  Apr 30, 2025
Location:  Sun Pharma Canada Inc.
Company:  Sun Pharma Canada Inc.

Job purpose

 

The role of the Key Account Manager is to maximize the sales and profit potential of the specialty portfolio in a defined territory. This will be achieved through the coordination of internal and external stakeholders to ensure Taro/Sun specialty products are top of mind with key decision makers and patients across the patient journey and buying process. 

 

Duties and responsibilities

 

  • Achieves / exceeds annual net sales targets in a defined territory of British Columbia to Manitoba
  • Maximize current portfolio sales and profitability
  • Develop and implement cross functional business plans for the territory
  • Conduct regular business reviews analyzing product performance against key metrics while providing key recommendations for accelerating growth
  • Position Taro/Sun as a key competitor in the specialty space
  • Identify key opportunities and potential partnerships to grow the specialty portfolio
  • Establish and maintain business relationships with key stakeholders, including drug access navigators, professional and patient associations, nurses, patient support program coordinators, hospitals and specialty pharmacy
  • Develop key advocates and KOLs for peer to peer selling opportunities
  • Assist with removing barriers to access by working collaboratively with cross functional colleagues where appropriate
  • Profile customers and segment migration in CRM
  • Accurate and timely reporting of customer and business records through CRM system using agreed upon performance metrics
  • Demonstrated ability to manage accounts in both a virtual setting while maintaining engagement through in person and digital channels
  • Work with Business Development and Marketing to identify potential pipeline opportunities
  • Identify best practices and value-added opportunities; build/enhance selling processes and procedures
  • Organize local and regional educational opportunities including OLAs, symposia and conferences
  • Manage territory expenses appropriately and within budget

 

Additional responsibility (Only applicable to customer facing roles)

 

Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day

 

Qualifications

 

  • College/University degree
  • 5 years of Key Account experience
  • Specialty experience a significant asset
  • 5 years + Hospital pharmacy sales experience
  • Product focus on specialty therapeutic areas that include orals, biologics, and injectables; biosimilars an asset
  • Oncology experience preferred
  • Knowledge of regulatory, health authority, provincial cancer agency guidelines and policies in a given province
  • Ability to identify customer needs, competition within highly regulated environment
  • Solving customer service issues and territory challenges with a positive solution -based approach
  • Creativity in differentiating Taro/Sun from competitors
  • Manage account profitability

 

Working conditions

 

  • Generally good working conditions
  • Travel as required

 

Physical requirements

 

Field based

 

Direct reports

 

NA

 

Territories Covered 

 

British Columbia/Alberta/Saskatchewan/Manitoba

 

Job Base Location

 

British Columbia/Alberta

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