Title:  Cluster Support

Job Title: CLUSTER SUPPORT

JOB RESPONSIBILITY

Build Excellence in Quality & Compliance:

Track and monitor site performance for improving quality index. Identify the key challenges and improvement areas. Discussion with site on action plan for improvement.

Review of batch rejection, market complaint, FAR/Recalls, Invalidated OOS - Monthly tracking, review and collation of details and discussion with site Quality for action plan.

To support site for audit readiness through discussion, site visit and providing reference documents to enhance compliance.

To review audit compliance report.

Update on status of Regulatory inspection, CQA audit and upcoming inspection on monthly basis.

Productivity/SLA/TAT Review:

1. Track and monitor Productivity / SLA /TAT from each site on monthly basis.

2. Track and monitor pending RM / PM (NMT 30 day) for release on monthly basis.

Financial Budget – Revenue and Capex:

To coordinate with site for annual revenue and capex budget proposal including new headcount proposal.

To review and submit final proposal to corporate functions (Finance/HR/MDO).

To identify and review Quality cost reduction initiatives as per management requirements.

Initiatives / Projects / Tasks for Completion:

Review, discuss and track projects / initiatives /tasks (Cluster / Corporate) for completion and closure.

Working in close coordination with Cluster Quality Head for assigned tasks.

Facilitating Meetings:

To coordinate with site to prepare presentation for meetings.

To prepare MOM for actionable identified during meeting & tracking for completion of action plan.