Title:  Operations Analyst, DSCSA

Job Description

• Position covers Sun and Taro hybrid operations for US sales market
• Monitor TraceLink inbound and outbound transaction communications with trading partners – CMOs, brand owners, internal manufacturing, and sales customers
• POC of partners with incoming products receipts either not receiving data or getting wrong data from Sun/Taro
• Trouble shoot transactional failures and self-resolve or engage related parties in supply chain, MDM, CS, and IT for them to resolve.
• On-board customers and vendors into the TraceLink instances
• Support serial verification and trace log reporting in the system and be available for second level support of serial inquiries
• Cross-train in other B2B/IT coverages and expect the same support for EPCIS messages

Work conditions:

• Flexibility on work hours considering the product receipt times at customers may be outside 8-5 work hours

 Experience:

• 3-5  years’ experience using TraceLink (or other similar system)
• Bachelors Degree in a related field (Computer Science or Statistical Analysis)
• Experience with MS Office Suite, with strong proficiency in Excel
• Strong time management and organizational skills
• Demonstrated clear and effective written and verbal communications
• Ability to work in a fast-paced environment
• Prior experience in pharmaceutical industry a plus