Title:  Specialist, Supply Chain

Job purpose

This role will be responsible for all Supply Chain activities for Brand division.

• To review forecast, place orders, logistics, Customs clearance, Distributors, inventory reconciliation and vendor development.
• Facilitate the shipping of products from one destination to another.
• Arrange transportation, and orchestrate deliveries to meet demand.
• Receives materials and coordinates delivery.
• Manages activities throughout the order fulfilment and transportation cycle.

Duties and responsibilities

• Enter new items in SAP and advise distributors with details.
• Review forecast for all SKU's and enter in APO.
• Create RFC based on forecast.
• Create purchase orders with CMO's in SAP.
• Follow up with the CMO's for open orders and availability of product.
• Enter customer orders and follow up on the status.
• Coordinate transportation providers to ensure prompt and proper movement of shipments.
• Provide documentation to custom brokers in advance for custom clearance.
• Respond to customer inquiries and refer clients to the proper channels.
• Review purchase orders and shipping documents to ensure accuracy & custom clearance.
• Make special shipping arrangements as necessary.
• Prepare logistics documents for shipping e.g. BOL, invoice etc.
• Track and fix shipping errors.
• Collaborate with quality team to release Finished Goods on time on both SAP and with distributors.
• Ensure that the quality of all services provided meets the required standards.
• Reconcile inventory data from all distributors in SAP.
• Work with finance team to ensure billing of products is accurate.
• Develop and execute tools and methodologies to enable effective implementation of logistic plans.
• Create shipping/delivery routes and schedules.
• Responsible to generate cycle count sheets for daily, weekly and annual cycle count checks for the warehouse, report findings, evaluating variances and ensuring variances are corrected in SAP.
• Responsible for maintaining optimal inventory levels for lab consumables/production consumables and pro-actively flag to the procurement team when re-supply is needed.
• Assist with Internal and External Audits.
• Support the creation and amendment of SOP's as they relate to inventory processes and procedures.
• Provision /SLOB Files updates to business.
• Additional duties as assigned.

Additional responsibility (Only applicable to customer facing roles)

Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day.

Qualifications

• Minimum three (3) to five (5) years' of relevant experience within the supply chain, logistics, and/or purchasing fields.
• Minimum of Bachelor's degree in Business administration, Supply Chain Management, or in a related field.
• APICS certification preferred (CSCP, CPIM, CLTD).
• Proven experience as in Supply Chain including understanding of applicable warehouse and inventory computer systems.
• Knowledge of laws, regulations, customs and ISO requirements.
• Ability to work with little or no supervision and track multiple processes.
• Computer-savvy with a working knowledge & applications of SAP & MS office tools.
• Knowledge of APO is considered an asset.
• Outstanding organizational and coordination abilities.
• Excellent communication and interpersonal skills.
• Quick critical thinking and problem-solving abilities.
• Good collaboration and team work abilities.
• Ability to work in a fast-paced environment.
• Advanced data analysis and data visualization.

Working conditions

• General conditions include office and warehouse work.
• Clean environment.
• Ability to work in a fast pace environment and ability to prioritize workload.

Physical requirements

• Mix of standing, walking, and desk work.

Direct reports

NA